Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?

FAQ

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! Because your items are created to order, once an order is placed, we can guarantee that we can alter or cancel your order once it is placed. 

Please reach out immediately after you order and our team will see what is possible.

Shipping, Returns & Exchanges

We use  standard carriers, and partners.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

No, we do not currently ship outside the domestic US at the current time. We may on a case-by-case consider shipping overseas.

Get in touch

Have questions about your order, or a general enquiry?